Privacy Policy

This policy explains what information 1097 Construction LLC (“1097 Construction,” “we,” “us”) collects through 1097construction.com, how we use it and how we protect it. The short version: we use your information to respond to you and complete your project, we keep it secure, and we never sell your information or data.

Information we collect

Information you give us. When you request an estimate, we collect your first and last name, phone number, email address, ZIP code, the service you need and any project details you choose to share. If you call, text or email us, we receive the information in that message.

Information collected automatically. Like most websites, we use Google Analytics to understand how visitors use our site, such as which pages are viewed, how visitors found us, the general region they visit from, the type of device and browser used, and whether a visitor tapped a call button or submitted a request. Google Analytics uses cookies and similar technologies to do this. This information helps us improve the site and does not tell us your name.

How we use your information

• To respond to your estimate request, schedule a walkthrough and prepare your estimate
• To call, text or email you about your project
• To plan, perform and manage the work you hire us to do
• To keep business records and meet legal, tax and insurance requirements
• To understand how our website is used and improve it

Text messages and calls

When you submit a request, you agree that 1097 Construction may call, text or email you about your project. Message and data rates may apply, and message frequency varies. You can reply STOP to any text to stop receiving texts, or reply HELP for help. We do not send marketing texts to anyone who has not asked to hear from us, and we never share your phone number with third parties for their marketing.

We do not sell your information

We do not sell, rent or trade your personal information or data to anyone, for any reason. We do not share it with third parties for their own marketing.

When we share information

We share information only as needed to run our business and serve you:

• Trade partners and subcontractors working on your project, limited to what they need to do the work, such as your name, address and project details
• Service providers that help us operate, such as our website host (Netlify), our form delivery service (Web3Forms), our email provider (Google) and Google Analytics. These providers handle information on our behalf and are not permitted to use it for their own purposes.
• When required by law, such as to respond to a valid legal request, or to protect the rights, safety and property of our customers, our team or the public

How we protect your information

We take reasonable administrative, technical and physical steps to protect the information you share with us. Our website uses encryption (HTTPS) to protect information as it travels between your device and our site. Access to customer information is limited to the people who need it to serve you, and our business accounts are protected with two-step verification. No method of storing or sending information online is completely secure, but we work to protect your information and review our practices as our business grows.

How long we keep information

We keep your information for as long as we need it to respond to you, complete and warranty your project, and meet our legal, tax and insurance obligations. When we no longer need it, we delete it or securely dispose of it.

Your choices

• Contact preferences: reply STOP to texts, or ask us by phone or email to stop contacting you.
• Access, correction and deletion: you can ask us what information we have about you, ask us to correct it, or ask us to delete it, subject to records we must keep by law.
• Analytics: you can limit cookies in your browser settings, or install the Google Analytics opt-out browser add-on.

To make a request, email us or call us using the contact details below. We will respond within a reasonable time.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Links to other websites

Our site may link to other websites, such as our Google Business Profile or social media pages. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

1097 Construction LLC
Houston, Texas
Phone: (281) 516-8515
Email: 1097ConstructionLLC@gmail.com